Delete your MoneyCare account
A public deletion path for MoneyCare users, including people who no longer have the app installed.
Last updated: 24 August 2026
Delete inside MoneyCare
- Sign in to your account.
- Open Profile & settings.
- Go to “Delete account and data”.
- Type DELETE and confirm.
If you cannot sign in
Email support@moneycarehk.com from the email address registered to MoneyCare with the subject “MoneyCare account deletion request”. We will verify account ownership before processing the request.
What is deleted
Your MoneyCare authentication account, profile, accounts, transactions, budgets, category rules, assets, liabilities, FIRE scenarios, notification preferences, and investment-tracking records are permanently deleted. An active MoneyCare Plus subscription is cancelled first.
What may be retained
Payment, security, fraud-prevention, and legal records may be retained by MoneyCare or its payment providers only where required by law or legitimate compliance obligations. Product analytics that no longer identify your account may also remain.